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Homepage desktop and mobile ad: Delivery discrepancy record

Document a specific difference without assuming its cause, duration or remedy. One homepage with separately promised desktop and mobile coverage.

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The decision this record supports

What actually differs from the agreed condition?

One observation differs.
Do not infer the duration or cause of a shortfall beyond its evidence.
A difference exists.
No automatic refund, replacement or cancellation right is created by this worksheet.

Terms that matter for this purchase

Scope
One homepage with separately promised desktop and mobile coverage.
Schedule
Review the exact website period and its timezone. A single observation does not cover every moment of that period.
Device and format context
Desktop and mobile
Evidence
Record the exact page, observation time, device or viewport, placement context and access limits for each promised item.
A screenshot matches the placement at one time.
Retain that observation; do not convert it into proof of continuous delivery.
Desktop evidence is available but mobile evidence is missing.
Keep the mobile check pending; desktop cannot complete both commitments.
The responsive mobile position differs from desktop.
Compare each against its own agreed position and record the actual viewport.

What to collect from the original

  • Publisher and named contact — Use the contact on the current original. This is not a verification of selling rights.
  • Buyer brand and market — Record the current buyer context.
  • Quoted purchase total, currency and tax basis — Copy the quoted total. Leave an absent amount or tax basis unknown.
  • Agreed destination URL — Use the current original; no delivery or safety claim follows from a valid URL.
  • Agreed page or page list — Use exact URLs and identify the item covered by each.
  • Position and format — A preferred position is different from a publisher’s actual promise.
  • Agreed device coverage — Keep each promised device explicit; do not infer mobile from desktop.
  • Buying period and timezone — Keep date-only terms as dates. Record exact instants only when agreed.
  • Evidence for each device — Record desktop and mobile separately.
  • Current original and exact version — Give a reference to material you are authorized to use. A link or working record does not verify the publisher.
  • Promised condition and exact item — Separate a preference from an actual promise.
  • Observed difference and evidence — Use a factual description with capture context.
  • Neutral question to publisher — Ask about the facts before assuming fault.
  • Owner, follow-up and open status — A promise to investigate is not resolution.

Fictional working example

Fictional working example — no real booking, approval or charge

  • All parties and terms in this illustration are fictional; no actual booking, approval, payment or delivery is established.
  • Scope in the fictional source: https://example.com/fictional-home; Fixed header banner — fictional scope; Desktop and mobile; 1–30 November 2026, UTC; date-only fictional period.
  • Quoted purchase total in the fictional source: USD 1,200; tax included — fictional quote.
  • A fictional observation differs from the stated placement condition.

Review question

Does that automatically prove a full-period shortfall or refund amount?

Working conclusion

No. Preserve the scoped difference and review the actual agreement and response.

Use the local working tool

Your entries stay inside the isolated tool below. The public page counts visits and fixed actions, without receiving your entered text, files or results.

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Homepage desktop and mobile ad: Delivery discrepancy record
Working record — review before sharing.

Purchase scope
Retain the exact current source and distinguish unknown, proposed and agreed conditions.
Publisher and named contact: [not recorded]
Buyer brand and market: [not recorded]
Quoted purchase total, currency and tax basis: [not recorded]
Agreed destination URL: [not recorded]
Agreed page or page list: [not recorded]
Position and format: [not recorded]
Agreed device coverage: [not recorded]
Buying period and timezone: [not recorded]
Evidence for each device: [not recorded]

Source and status
Identify the version and whether it is proposed, agreed or still awaiting a decision.
Current original and exact version: [not recorded]

Agreed versus observed
Retain the original difference even after a later correction.
Promised condition and exact item: [not recorded]
Observed difference and evidence: [not recorded]

Question and follow-up
Keep resolution pending until supported review or explicit exception acceptance.
Neutral question to publisher: [not recorded]
Owner, follow-up and open status: [not recorded]

Review status
Unrecorded fields: Publisher and named contact; Buyer brand and market; Quoted purchase total, currency and tax basis; Agreed destination URL; Agreed page or page list; Position and format; Agreed device coverage; Buying period and timezone; Evidence for each device; Current original and exact version; Promised condition and exact item; Observed difference and evidence; Neutral question to publisher; Owner, follow-up and open status. Leave unknown facts unknown and resolve the questions needed for your decision.
This draft does not establish authority, approval, publisher agreement, buyer acceptance, payment or delivery.

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